Nurse Bette Privacy Policy
Effective Date: January 16, 2026
Nurse Bette (“we,” “our,” or “us”) is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the Nurse Bette mobile application, website, and related services (collectively, the “Services”).
By using the Services, you agree to the practices described in this Privacy Policy.
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1. Information We Collect
We may collect the following categories of information:
A. Personal Information
• Name
• Phone number
• Email address
• Date of birth
• Billing and payment information
• Organization details (if requesting services on behalf of an entity)
B. Health Information
• Information you provide when requesting care
• Medical history relevant to the requested service
• Visit notes and care documentation
• Treatment-related information
C. Location Information
• Real-time location data to dispatch and track the mobile medical unit
• Address information for care delivery
D. Technical & Usage Information
• Device type
• Operating system
• App usage data
• Log and diagnostic data
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2. How We Use Information
We use collected information to:
• Process and confirm care requests
• Dispatch licensed clinicians
• Provide care within our mobile medical unit
• Communicate visit updates and service details
• Process payments
• Maintain service records
• Improve app performance and user experience
• Comply with legal and regulatory obligations
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3. Health Information & Privacy Protections
Nurse Bette implements administrative, technical, and physical safeguards designed to protect personal and health information in accordance with applicable healthcare privacy laws and regulations.
Access to health information is limited to authorized personnel involved in care delivery and operations.
Where applicable, our systems are designed to support compliance with healthcare privacy standards.
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4. Data Security
We use industry-standard encryption and secure technologies to protect information during transmission and storage.
While we take reasonable steps to safeguard data, no method of transmission over the internet or electronic storage is 100% secure.
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5. Sharing of Information
We do not sell personal or health information.
We may share information with:
• Licensed clinicians providing services
• Secure payment processors
• Cloud hosting providers
• Technology vendors supporting app functionality
• Legal authorities if required by law
Third-party service providers are contractually required to maintain appropriate confidentiality and security safeguards.
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6. Data Retention
We retain personal and health information for as long as necessary to:
• Provide services
• Maintain required medical or business records
• Comply with applicable legal and regulatory requirements
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7. Your Rights
Depending on applicable laws, you may have the right to:
• Request access to your information
• Request corrections
• Request deletion (where legally permissible)
• Withdraw consent where applicable
To exercise your rights, contact us using the information below.
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8. Children’s Privacy
Our Services are not directed to children under 13 without parental or guardian involvement. If we become aware that information has been collected without appropriate authorization, we will take steps to address the issue.
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9. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be reflected by the “Last Updated” date above. Continued use of the Services constitutes acceptance of any revisions.
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10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Nurse Bette, Inc.
nursebetteinc@gmail.com
810.643.1985